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How 07771 bat Handles Your Personal Data

Your account data and payment details — including any transactions via bKash, Nagad or Rocket — are handled with care and stored only as long as necessary for your account to function.

Data stored securelybKash, Nagad, Rocket payment records protectedYou can request access or deletionNo data sold to third parties
07771 bat How 07771 bat Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are practical commitments here, not just policy language. Your account uses encrypted connections and we do not store raw payment credentials from bKash, Nagad or Rocket — only transaction references needed for reconciliation.

Encryption in Transit

All data between your device and our servers travels over encrypted connections. This covers login, deposits via bKash or Nagad, and any account updates you make.

Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request early deletion where the law permits.

No Third-Party Sale

Your personal data is never sold. We share information only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with parties required by law.

Access and Correction

You have the right to request a copy of the data we hold on you and to ask us to correct anything inaccurate. Submit requests through live chat or email and we will respond promptly.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or delete your data, contact our support team directly. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt when your request arrives.

Team online

Live Chat

Open the live chat window from your account dashboard any time to raise a data request or ask about how your information is used.

Email Support

Send your data access or deletion request to our support email address. Include your registered account name so we can locate your records.

Account Settings

Some data preferences — like cookie settings and communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data

Below are questions we hear most often about how personal and payment data is handled on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to protect your account from unauthorised access.

We store transaction references and amounts for deposit and withdrawal records. We do not store your full mobile wallet credentials or PIN — those stay within the bKash or Nagad apps.

Yes. Contact support via live chat or email with your registered account name and we will prepare a summary of the data we hold. We aim to respond within a reasonable timeframe.

Send a deletion request through live chat or support email. We will process it in line with applicable law — some records may need to be retained for a set period before full deletion is possible.

Only with payment processors — bKash, Nagad, Rocket — to handle your transactions, and with authorities if legally required. Your data is not sold or shared for marketing by third parties.

Your use of this platform and the handling of your data is subject to applicable Bangladeshi law and your eligible region. If local law restricts access, that takes precedence over anything stated here.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.